| Orders | How to order from ciu 1. Browse by category to find your item. 2. Select size (if needed) and click ‘Add to Bag.’ 3. Keep shopping, or head to your bag when you’re ready to checkout. 4. Follow the checkout steps, pick your delivery and payment options. 5. Get an order summary and tracking link. 6. Your order will ship directly from our store to your door! |
| Shipping & Delivery | We’ll deliver your order from our production house straight to your doorstep or a preferred location. Delivery options and costs will be shown at checkout. If no one is available to receive the packages, it will return to our production house, and you can contact us to reschedule. Once your order has been shipped, you will be notified via e-mail or message. |
| Replacement Policy | If you’re not completely satisfied with your order, we’re here to help! You can request a replacement within 14 days of receiving your item. Once we receive your returned product, we will process your request and send you a replacement of the same item you loved from CIU. Your satisfaction is our priority! |
