If you’re not completely satisfied with your order, we’re here to help!
Easy returns
Return unworn items with tags intact within 10 days of delivery. Returns are processed within 14 – 30 business days. return shipping costs are non-refundable. Domestic orders only.
Exchanges
Exchange for a different size or style within 7 days. Unworn items with tags only ₹ 299 reverse pick-up charge applies, or ship at your expense. Domestic orders only.
Defective items
Inspect your package on delivery. report defects within 3 days of receipt at connect@ciuofficial.com. Defects reported after 3 days cannot be refunded or exchanged.
Refunds
Approved returns are refunded to your bank account after final qc inspection. Processing takes 14–30 business days. if you’re not completely satisfied with your order, we’re here to help !
Your satisfaction is our priority !